If you are having a problem with a Windows 95 game that uses DirectX, use the "DXSETUP.EXE" program to start your troubleshooting. When you run this program, you will see whether or not your video drivers are "Certified."
To find DXSETUP.EXE, click on the Windows 95 "START" button. Click on "FIND" and then select "Files or Folders??" A menu will appear that will allow you to type in the name of the program you're looking for. Type in "DXSETUP.EXE" in the NAME box and then press the "Find Now" button. (You may need to change the "Look In" option from your hard drive C:\ to your CD-ROM drive letter so that the Find command can search the game CD)
Once DXSETUP is running, look at the column on the right-hand side. If you see a *blank*, or if you see a message stating "No hardware support," you will need to contact your hardware manufacturer for updated DirectX drivers. This program requires that your system be "Certified" in all areas of DirectX. If it is not, you will experience a variety of performance-related problems (lockups included).